Our Policies

Who we are

Asher Arcade (asherarcade.com) and KeepsakeDrop (keepsakedrop.com) are operated by Scott Asher LLC. All orders, payments, and services on these sites, and Asher Arcade listings on marketplaces like Etsy, are provided by Scott Asher LLC. In these policies, "we" and "us" means Scott Asher LLC, and "you" means anyone who visits, plays, uploads, or buys.

For KeepsakeDrop orders, the KeepsakeDrop Policies at https://keepsakedrop.com/policies.html apply and control if anything here differs.

Terms of service

Accepting these terms

By using our sites, playing our games, uploading to a KeepsakeDrop album, or placing an order, you agree to these policies. If you don't agree, please don't use the sites.

Who can use the sites

• You must be at least 18 to place an order.
• Our sites are not directed to children under 13, and we don't knowingly collect personal information from them. Kids can play games at a family event, but leaderboards use only a nickname a player types in. Please don't enter a child's real full name.

Orders & payment

• Games are sold at our published prices ($39 to $129 per game; original games from $249, quoted before work starts). KeepsakeDrop is $39 per event. Nothing is owed until you place an order or approve a quote.
• Games are paid in full through Stripe when you order. Extras are billed with a separate Stripe link once we confirm them. Original games are quoted, and payment is due when you approve the quote.

Your license to our games

• Your custom game or tool is yours to share and play at your event and beyond, for personal and event use. Hosting on asherarcade.com is free for the first 3 months, with your leaderboard saved. After that, you can renew hosting for $19 per year (see Renewals).
• We keep the right to show anonymized versions of games in our portfolio unless you ask us not to.
• Our free tools (Quiz Builder, game demos) are provided as-is for personal use.

Holiday Trivia Party licenses (Christmas and Easter)

• Every Christmas Trivia Party and Easter Trivia Party purchase is a license to play, not a sale of the game. A single pack, the Christmas Collection, the Easter Collection or a Group License unlocks the packs you bought for one year from the day you pay. The game, its questions and its code stay the property of Scott Asher LLC.
• You can choose to renew for another year at the renewal price shown at checkout (currently $9.99). It never renews on its own. If you renew early, the new year starts when your current one ends. If you don't renew, the full packs lock again and the free sample rounds keep working.
• Single packs and the Christmas and Easter Collections are for you and the games you host. The Group License covers one organization (a church, school, youth group, office or similar), and any of its hosts may use the code. Please don't share codes outside your household or organization, or copy, post or resell the questions.
• We may update, replace or retire questions, packs and features, and we may stop offering the game. If we stop offering it, licenses end at that point, and we'll post a notice at christmasparty.asherarcade.com and easterparty.asherarcade.com first.
• Your unlock code is emailed to the address you paid with. If you lose it, request it again at christmasparty.asherarcade.com/recover (the same page finds Easter codes too).

Acceptable use

Don't use our sites or products to break the law, harass anyone, upload content you don't have the right to share, upload anything sexual or obscene, spread malware, or try to break, overload, scrape, or get around the security of our sites, leaderboards, or albums. We can remove content or end access for anyone who does.

Our intellectual property

Our sites, game code, designs, artwork, questions, templates, and the Asher Arcade and KeepsakeDrop names and logos belong to Scott Asher LLC. Except for the license described above, please don't copy, resell, or redistribute them.

Disclaimers

We test our products carefully, but they depend on phones, browsers, Wi-Fi, and services like Google Drive that we don't control. Except for our refund guarantee, products and sites are provided "as is" and "as available," without other warranties, to the fullest extent allowed by law.

Limitation of liability

To the fullest extent allowed by law, Scott Asher LLC's total liability for any claim about an order is limited to the amount you paid for that order, and we aren't liable for indirect, incidental, or consequential damages (like lost photos from a guest's phone that never uploaded, or a missed moment at your event). Some states don't allow these limits, so they may not fully apply to you.

Indemnification

If you send us photos, names, or other content you didn't have permission to share, or you misuse our products, and someone makes a claim against us because of it, you agree to cover our reasonable costs from that claim.

Governing law, venue & disputes

• These policies are governed by the laws of the State of Tennessee and applicable federal law. Any court case will be brought in the state or federal courts located in Tennessee.
• Talk to us first. If something goes wrong, email hello@asherarcade.com and give us 30 days to make it right before starting any legal claim. Most problems are solved with a fix or a refund.
• Nothing here stops you from using small claims court.

Termination

You can stop using our sites any time. We can suspend or end access to a game, leaderboard, album, or license if these terms are broken. If we end a paid product without cause, we'll refund what you paid for the unused part.

Changes

We may update these policies. The version on this page, with the date at the bottom, is the one in effect. Changes don't apply to orders already placed unless you agree.

Privacy policy

Effective October 11, 2026. This covers asherarcade.com, keepsakedrop.com, christmasparty.asherarcade.com, easterparty.asherarcade.com, and our orders. For KeepsakeDrop orders, the KeepsakeDrop Policies at https://keepsakedrop.com/policies.html apply and control if anything here differs.

What we collect

• Order details: the name and email of the person who places an order.
• What we need to make your product: event details, names, photos, or text you send for a custom game, and the colors and event date you pick for KeepsakeDrop.
• KeepsakeDrop guest photos: photos guests upload to an event album.
• Contact form messages: your name, email, and message.
• Leaderboards: only the nickname a player chooses to enter, plus scores.
• Payment: Stripe processes and stores your payment information. We never see or store your card number.
• Usage data: Google Analytics collects visit information like pages viewed, approximate location, device and browser type, and how you arrived (see Cookies below).

Quiz Builder quizzes live entirely in the share link. There is no account and no server database of your quiz content.

How we use it

• To make, deliver, and support the product you ordered, and to email you about your order, your album, and renewal reminders.
• To reply to your messages.
• To understand which pages and links people use, so we can improve the sites.
• Photos and content you or your guests upload are used only to make and deliver that customer's product. We never use them for marketing, never use them to train AI, and never sell them.

Who we share it with

We never sell or rent your information. We share it only with the services that run our business, and only as needed:

• Stripe for payments.
• Google for Google Analytics, Google Drive (KeepsakeDrop albums and order files), and email.
• Vercel and GitHub Pages, which host our sites and see standard technical data like IP addresses when pages load.
• Etsy, if you order through Etsy.
• Authorities, if the law requires it.

KeepsakeDrop albums

KeepsakeDrop photos collect in a private Google Drive folder we create for your event and share with you before your event, so you can watch photos arrive live. Only the host and Scott Asher LLC can see the album. During the collection window (through 30 days after your event) that folder lives in our Google Drive so we can verify uploads are working; we access it only for support and never share it with anyone else. After the window closes we hand the album over to you (you download it, or ask us to transfer the folder into your own Google account). We keep our copy, and our access, for 60 days after the window closes so you have time to claim it; after that we permanently delete our copy and our access ends. We send reminders before that happens.

Cookies & Google Analytics

Our sites use Google Analytics, which sets cookies in your browser to count visits and see how people find us. Google processes this data under its own privacy terms. You can block cookies in your browser settings, or opt out of Google Analytics on every site with Google's opt-out browser add-on. We don't use advertising cookies.

Do Not Track

There is no common standard for browser "Do Not Track" signals, so our sites don't respond to them. You can use the Google Analytics opt-out above instead.

How long we keep it

• KeepsakeDrop albums: as described above (30-day upload window, then 60 days, then deleted).
• Order and contact records: as long as needed to deliver and support your product, and to keep business and tax records the law requires.
• Hosted games and leaderboards: while hosting is active.

Your choices & rights

You can ask to see, correct, or delete the information we have about you by emailing hello@asherarcade.com (or keepsakedrop@asherarcade.com for KeepsakeDrop). We'll respond within 30 days. We may keep records the law requires us to keep.

Children

Our sites are not directed to children under 13, and we don't knowingly collect their personal information. If you believe a child has given us personal information, email us and we'll delete it.

Changes to this policy

If we change this policy, we'll update the date at the bottom of this page. For big changes affecting past orders, we'll email affected customers.

Refunds & our guarantee

• If your product doesn't work, you get a full refund, no questions asked. We just need to confirm it didn't work (for example, by trying to reproduce or fix the problem). Tell us within 7 days of your event.
• KeepsakeDrop ($39): if your QR sign or album doesn't work for your event and we can't fix it, we refund the full $39.
• Custom builds include a revision round before your event. We test every build on real phones before delivery.
• If we can't take a custom request, we'll tell you right away and refund what you paid in full.
• Digital and personalized products (including Etsy orders) aren't returnable just for a change of mind once delivered, but the guarantee above always applies: if it doesn't work, we fix it or refund it.
• Etsy orders are additionally covered by Etsy's purchase protection.
• To ask for a refund, email hello@asherarcade.com (or keepsakedrop@asherarcade.com). Refunds go back to your original payment method through Stripe.

Renewals: nothing renews automatically

• We never charge you automatically. Nothing we sell is a subscription.
• Some products last a set time: game hosting (free for 3 months, then $19 per year if you choose to renew), Custom Trivia games of either kind, send-to-everyone or live party game (3 months from the day you pay, then $19 per year if you choose to renew; a game that isn't renewed stops taking new players or opening rooms) and Christmas Party Game Night licenses (one year; renewal currently $9.99).
• About 30 days before your term ends, we'll remind you. If you want another year, you choose to pay to renew. If you do nothing, nothing is charged; the product just ends or locks as described above.

Content: what you send us and what we create

Photos, names & content you send

• You keep ownership of the photos, names, and text you send us or upload to a KeepsakeDrop album. You give Scott Asher LLC permission to use them only to make, host, and deliver that customer's product.
• You're responsible for having permission. Only send or upload photos and names of other people if you have their permission (or a parent's, for kids).
• KeepsakeDrop guests: photos you add go to a private album that only the host and Scott Asher LLC can see. Only share photos you're OK sharing, and please get permission from the people in them.

What we will and won't create

• Our free games are for everyone. We serve every customer, and anyone can play or share them.
• Custom games, reveals, and announcements are original creative work that we design and write. Asher Arcade is a Christian-owned business, and we only create custom content we can stand behind.
• We don't create custom work that includes nudity or sexual content, profanity or vulgar language, or anything obscene.
• We don't create custom wedding games or announcements that celebrate a marriage other than one between one man and one woman.
• We don't build reveals, invitations, QR codes, or links that send people to events or pages with any of the content above.
• This is about the message, not the person. We decline the same content no matter who asks, and we never turn anyone away for who they are.
• We review every custom order before we start building. If we can't take a request, we'll tell you right away and refund what you paid in full.

Why we can do this. Custom games are creative work we design and write ourselves. In 303 Creative LLC v. Elenis (2023), the U.S. Supreme Court held that the First Amendment protects a designer from being forced to create custom work that expresses a message she disagrees with, as long as she serves everyone and declines the message, not the person (summary). That is exactly how we work. We follow Tennessee and federal law, and we never turn anyone away for their race, color, religion, sex, age, or national origin (Tennessee public accommodations law).

Copyright & takedown requests

If you believe something on our sites or in a product we host uses your copyrighted work, or a photo of you that you want removed, email hello@asherarcade.com with: your name and contact info, what the work is, where it appears (a link), a statement that you believe in good faith the use isn't authorized, a statement that your notice is accurate and that you are the owner or authorized to act for the owner, and your signature (typing your full name is fine). We'll review it and remove material when appropriate.

Contact

Scott Asher LLC
Nolensville, Tennessee, USA
Asher Arcade: hello@asherarcade.com or the contact form
KeepsakeDrop: keepsakedrop@asherarcade.com
We reply within 24 hours.